Open & closed projects
Projects can be set to either active/open or closed at any time. This is done on the Project Settings page. To access the settings page and change a project's status, follow these steps:
- Go to the Projects page
- Hover over the gear icon on the right side of the project row to access the Project Settings page (you must be a Project Manager or Admin to access the settings page)
- In the Project Settings box, scroll to the bottom and simply click the slider to change the status of the project
Project counts / limits
All projects in your account count towards your project limit at any given time. This applies to both open and closed projects. If you need more projects, you can simply upgrade your account.
Why are closed projects counted towards my limit?
Closed projects are counted towards your project total, which allows you to keep closed projects in the system indefinitely (for archiving purposes, in case you need to re-open the project or access it later). If you decide that a closed project is ready to be deleted to free up more projects in your plan, you can export the project (includes HTML files of every section and all files) in the Project Settings page before you delete the project.
Still need help?
If you can't find what you need, feel free to submit a support ticket and one of our friendly support staff members will respond to you as quickly as possible. Submit support ticket