Your data is safe

Here’s what we do at Projecturf to keep your data safe and sound.


Trusted Worldwide

Projecturf is trusted by thousands of companies worldwide. Our customers range from freelancers to Fortune 500 Companies and are located in more than 143 countries. Your privacy and security are of utmost importance to us and we work around-the-clock to ensure things run as smoothly as possible. We have never had a security breach or lost customer files and we pursue the highest professional standards to ensure your data is safe.

Completely Secure

  • We do not store your billing information on our servers; we fully comply with the PCI DSS. Your credit card data is securely submitted to a leading, fully PCI-compliant payment gateway provider.
  • If you ever delete your account, all data will be completely wiped from our servers after a period of 30 days.
  • Only key members of Projecturf have access to our databases and all activity is logged at all times.
  • Secure access over HTTPS (SSL) is provided with all “.projecturf.com” domains
  • All user passwords are stored in the database only after being passed through a one-way hash-and-salt technique (a standard practice for high security).
  • Real time data replication ensures we have your data backed up always
  • Our data-centers have passed the SSAE16 audit

Privacy

We don’t share your data with anyone and if you decide to cancel your account, we will remove all your data from our servers after a period of 30 days for security purposes. We pledge to never copy, share, or modify your data without your consent. Only key members of the Projecturf team have access to our databases. Please see our Privacy Policy for more details.

Data Backups

With Projecturf your data is constantly backed up and replicated to ensure we always have a copy. We have state-of-the-art RAID 10 data storage and we make daily backups of our databases as well as daily full images of our servers. These backups are saved encrypted on storage services off-site, and are regularly tested for integrity. We keep backups for several months. We also store live copies of all our log files off-site. Sensitive data like passwords or credit card numbers are never logged.

99% Uptime

We use redundant, world-wide monitoring services to monitor Projecturf’s infrastructure 24x7x365. Any errors, slow-downs or other abnormalities trigger automatic alarms and we pro-actively work on fixing any issues detected. We also pro-actively run automated scans of our servers for security issues and PCI compliance, provided by trusted 3rd-party compliance services. Should we detect issues with your account, we will contact the account owner by email. See our real-time Uptime page.

Secure Connections

Projecturf uses always-on secure SSL connections for all accounts. We use a 2048-bit key and score an A on the Qualsys SSL Labs test. We have Perfect Forward Secrecy and Strict Transport Security enabled on supported browsers. Our session and “remember me” cookies use the secure and HTTP only flags. We regularly review our SSL configuration and make appropriate updates in case new SSL vulnerabilities are discovered.

Physical Security & Patches

We host Projecturf with one of the leading professional hosting companies, Rackspace. Rackspace provides excellent, state-of-the-art physical security, including two-factor biometric authentication, role-based secure sub-areas, closed-circuit 24x7x365 video surveillance and physical perimeter defense measures. This is in addition to redundant systems for climate control, conditioned power, routing and internet connectivity.

We keep our infrastructure updated with scheduled security maintenance updates, as well as applying any patches that are recommended to be rolled out immediately. We have measures in place to only allow maintenance access to our servers on a case-by-case basis, and have our network locked down with firewalls. For added security, our support site and external website are not hosted by the same servers or in the same network as the Projecturf application.

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